In today’s fast-paced business environment, maintaining a robust and reliable IT infrastructure is crucial for ensuring uninterrupted operations. At VS IT Solutions, we understand the importance of Infrastructure Annual Maintenance Contracts (AMC) Solutions and are committed to providing comprehensive support services that keep your infrastructure performing at its best.
What is Infrastructure AMC (Annual Maintenance Contract) solutions in Information Technology?
Infrastructure AMC Solutions in Information Technology refer to agreements between a service provider and a client wherein the provider takes responsibility for the maintenance, support, and management of the client’s IT infrastructure. This typically includes hardware such as servers, storage devices, networking equipment, and sometimes software components as well.
We have good amount of experience and efficient team with to deliver this solutions. Our Infrastructure AMC Solutions includes setting up a new environment from the scratch like Network cabling, switching, routing, setup various Microsoft Servers & Services. Also we do support of existing environment.
What we cover in this Infrastructure AMC Solutions:
- Regular Maintenance: Scheduled maintenance activities to ensure that the infrastructure components are operating optimally. This might include software updates, firmware upgrades, hardware checks, etc.
24/7 Monitoring: Continuous monitoring of the infrastructure to detect any issues or anomalies that may arise. This proactive approach helps in identifying and resolving problems before they escalate into major disruptions.
Technical Support: Provision of technical assistance and troubleshooting services to address any issues or concerns that the client may encounter with their IT infrastructure. This support is usually available round the clock to ensure minimal downtime.
Emergency Response: Rapid response to critical issues or emergencies to minimize the impact on business operations. Providers of AMC solutions often have service level agreements (SLAs) in place to guarantee response times for different types of incidents.
Asset Management: Keeping track of all hardware and software assets within the infrastructure, including their configurations, warranties, and lifecycle status. This helps in efficient resource utilization and planning for future upgrades or replacements.
Security Updates: Ensuring that the infrastructure is protected against security threats by applying patches and updates in a timely manner. This is crucial for safeguarding sensitive data and maintaining compliance with industry regulations.
Performance Optimization: Fine-tuning the infrastructure components to improve performance and scalability based on the evolving needs of the organization. This may involve capacity planning, load balancing, and other optimization techniques.
Overall, Infrastructure AMC Solutions aim to provide peace of mind to organizations by outsourcing the burden of maintaining and managing their IT infrastructure, allowing them to focus on their core business activities while ensuring reliability, availability, and security of their technology assets.
Major Servers and Services we worked with Infrastructure AMC Solutions:
- Windows Server 2003 and later with clustering, load balancing and High Availability.
- Setting up domains, OUs, Group Policies based on the requirement.
- MSSQL 2000 and later. Clustering, Mirroring, Load balancing, High Availability.
- SharePoint 2010 and later.
- Migrations from lower version to higher versions.
- We also do Cloud Solutions like Azure, M365 which is formally known as O365 or Office365.
- Windows deployment services, SCCM (System Center Configuration Manager), SCOM (System Center Operations Manager) to deploy the operating systems and patch them in regular intervals through network using Windows boot PE
How we address Infrastructure AMC Solutions?
- We understand & evaluate the customer’s requirement.
- We procure the quotations from the vendors & assess.
- Assess the quotations and suggest the customer.
- Procure required material like Servers, Switches etc and licenses.
- Design the layout and deploy the man power according to design and work.
- We try to complete the work as per the MoU.
- We had 98% track record of meeting the SLA.
We also take up maintenance of existing setups.
